1. Introduction & Scope

HB+ Fitness and Wellness (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or interact with our website, mobile applications, forms, messaging platforms, or services. It also explains your rights regarding your personal data.

By accessing our services, you consent to the practices described in this policy.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identifiers: Name, email address, phone number, age, gender, contact details

• Health & Wellness Information: Fitness goals, lifestyle data, health metrics, preferences, etc.

• Account Data: Login credentials (where applicable)

• Usage Data: Cookies, analytics, IP address, device identifiers

• Communication Data: Messages exchanged via forms or messaging platforms

We collect this information only to the extent necessary for the purposes listed below.

3. Purposes for Which We Use Personal Data

We process your personal data to:

• Provide you with services, bookings, programs, session reminders

• Personalize your experience and tailor content

• Respond to requests, inquiries, or support needs

• Send you transactional and service-related notifications

• Conduct marketing and promotional communication only after explicit consent

• Comply with legal and regulatory obligations

  
  

4. Consent for Messaging (WhatsApp, RCS, SMS, Email)

Before communicating with you through messaging channels such as WhatsApp, RCS (Rich Communication Services), SMS, email, or other messaging platforms, we will collect your explicit consent at the point of data collection (e.g., contact form, sign-up form, booking form, or account registration).
This consent will clearly state the intended message types (offers, updates, reminders, etc.) and will not be presumed or implied. Explicit consent is mandatory for marketing communication. Pre-checked boxes or implied consent are not considered valid.

If no form is available when we collect your contact information, we will include this consent language in our Terms & Conditions or Privacy Policy, as applicable.

You may withdraw your consent at any time by:

• Replying “STOP” or “UNSUBSCRIBE” to messaging where this is supported

• Contacting us at info@hbplus.fit
  Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

  
  

5. How We Share Your Personal Data

We will not share your personal data with third parties except:

• With service providers and partners who assist us in providing our services

• To comply with applicable legal, regulatory, or law enforcement requirements

• With your explicit consent

• We do not sell or rent personal data for marketing purposes.

  
  

6. Legal Basis & Compliance

Where applicable, we process personal data on lawful grounds such as:  

• Consent

• Fulfillment of services requested by you

• Legal obligations under the Digital Personal Data Protection Rules, 2025 and other applicable laws in India and globally.

  
  

7. Data Retention

We retain your personal data only as long as needed to fulfill the purposes set out in this policy or as required by law.

8. Your Rights

You have rights with respect to your personal data, including:

• The right to access, correct, or update your information

• The right to withdraw consent

• The right to request data deletion

• The right to object to specific processing

  
  

9. Cookies and Other Technologies

We use cookies and similar technologies to enhance your experience. You may choose to disable cookies via your browser settings; however, this may affect the functionality of some features.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

11. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

12. Children’s Privacy

Our services are not intended for children below the age of 12. We do not knowingly collect personal data from minors without parental consent.

13. Policy Updates

We may update this policy from time to time.We will notify you of material changes as required by law.

14. Contact Us

For questions, requests, or concerns, please contact:
info@hbplus.fit